Terms of Service

Last Updated: May 24, 2026


1. Acceptance of Terms

By accessing or using the Po-Studio website located at po-studio.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site.

These Terms apply to all visitors, users, and customers, including those who purchase event tickets or submit inquiries through the Site.


2. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.


3. Use of the Site

Eligibility

You must be at least 13 years of age to use this Site. By using the Site, you represent that you meet this requirement. Some events or purchases may have additional age requirements, which will be noted at the time of purchase.

Permitted Use

You may use the Site for lawful purposes only. You agree not to:

  • Use the Site in any way that violates applicable federal, state, or local laws or regulations
  • Attempt to gain unauthorized access to any part of the Site or its related systems
  • Use automated tools (bots, scrapers, crawlers) to access or collect data from the Site without our prior written consent
  • Transmit any material that is harmful, offensive, fraudulent, or otherwise objectionable
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the operation of the Site or servers connected to it

4. Event Tickets

Purchasing Tickets

When you purchase event tickets through the Site, you agree to provide accurate and complete information. All purchases are subject to availability. We reserve the right to limit ticket quantities per transaction or per customer.

Pricing and Payment

All prices are listed in U.S. dollars. We accept payment via the methods displayed at checkout. You authorize us to charge the payment method you provide for the total amount of your order, including any applicable service fees and taxes. All sales are processed through a secure third-party payment processor. We do not store your full payment card details.

Order Confirmation

After a successful purchase, you will receive a confirmation email at the address provided. Please retain this confirmation — it serves as your proof of purchase. If you do not receive a confirmation within 24 hours, contact us at the address in Section 13.

Refunds and Cancellations

All ticket sales are final unless an event is cancelled or significantly rescheduled by Po-Studio. If we cancel an event, we will notify ticket holders via the email address on file and issue a full refund to the original payment method within 10 business days.

If an event is rescheduled, we will notify ticket holders of the new date. If you cannot attend the rescheduled date, you may request a refund within the timeframe specified in the rescheduling notice.

We are not responsible for refunds due to personal scheduling conflicts, illness, travel disruptions, or other circumstances outside our control.

Ticket Transfers

Tickets may be transferred to another person at your discretion unless otherwise stated at the time of purchase. The recipient assumes all obligations and restrictions associated with the original ticket. We are not responsible for lost, stolen, or duplicated tickets.

Event Entry

Possession of a valid ticket does not guarantee entry if you violate venue rules or applicable law. We and our venue partners reserve the right to refuse entry or remove any attendee for disruptive, unsafe, or unlawful behavior without refund.


5. Intellectual Property

All content on the Site — including text, images, graphics, logos, audio, video, and software — is the property of Po-Studio or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on this Site without our prior written permission. Limited personal, non-commercial use (such as sharing a link to a public page) is permitted.


6. User-Submitted Content

If you submit content to us — such as messages via our contact form or communications through our marketing channels — you grant us a non-exclusive, royalty-free license to use that content to respond to your inquiry and operate our services. We will not publish or share your submissions without your consent except as described in our Privacy Policy.


7. Email and SMS Communications

By providing your contact information, you may receive transactional emails related to your purchase or inquiry. Marketing emails and SMS messages require separate opt-in consent and are governed by our Privacy Policy.

You may unsubscribe from marketing emails at any time using the link in any email we send. To opt out of SMS messages, reply STOP to any text we send.


8. Third-Party Links and Services

The Site may contain links to third-party websites or services. These links are provided for convenience only. We do not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party site. Your use of third-party sites is at your own risk.


9. Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, PO-STUDIO DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE RESERVE THE RIGHT TO MODIFY, SUSPEND, OR DISCONTINUE ANY PART OF THE SITE AT ANY TIME WITHOUT NOTICE.


10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PO-STUDIO AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PURCHASE OF TICKETS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER.


11. Indemnification

You agree to indemnify, defend, and hold harmless Po-Studio and its owners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; or (c) your violation of any third-party rights.


12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in [Your County, Your State].

Before initiating any legal proceeding, you agree to contact us and provide a written description of the dispute. We will attempt to resolve the issue informally within 30 days.


13. Contact Us

Questions about these Terms? Contact us at:

Po-Studio
Po-Studios LLC
El Paso, Texas
Email: media@po-studio.com